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If you have a question, be sure to take a look at the FAQs below. If these do not answer your question, please visit our FAQ page. You can also submit general questions from the FAQ page. 

Complete the contact form below to provide any comments or ask questions.  

Our normal business hours are 8:00 am - 4:30 pm Monday through Friday except for some holidays. We do our best to reply within two business days.

 
Unemployment Insurance is handled by the Illinois Department of Employment Security. Illinois workNet cannot assist with Unemployment Insurance related inquires. Use the contact information below to receive assistance with Unemployment Insurance:
On 3/26 IDES announced that it was taking steps to address the unprecedented volume of unemployment claims. More information on how IDES has improved the unemployment benefit claims process can be found in this News Release