Defines the purpose. Determines the audience. Plans the format/layout. Writes a first draft such as letters, directions, manuals, reports, graphs, and flow charts. Communicates thoughts, ideas, information, messages and other written information, which may contain technical material, in a logical, organized, and coherent manner. Ideas are well developed with supporting information and examples. Edits and revises to ensure document is complete, clear, concise, correct and considerate of the reader.