Service Integration and Self-Assessment

Integrating local workforce services for job-seeker and employer customers is a priority for the Illinois Workforce Innovation Board (IWIB). Because Illinois has many departments and programs involved in service delivery, integrating these many resources is essential for customers to have a positive experience. This page provides links to help Local Workforce Innovation Boards (LWIBs), One-Stop Operators, and various core and required partners identified in the federal Workforce Innovation and Opportunity Act understand service integration requirements, investigate effective practices, and exchange ideas and information.

Every comprehensive one-stop center in Illinois has prepared an action plan focused on their highest service integration priorities. These plans are made available as a resource for one-stop centers to learn about innovative strategies and tactics they could use to strengthen service integration in their workforce areas.  All of these plans were submitted to the IWIB by September 30, 2020.  Please note that two LWIAs have multiple comprehensive one-stops and action plans. View the LWIA Action Plans.
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Contacts
There are a number of resource people Local Workforce Innovation Boards (LWIBs), One-Stop Operators, and various core and required partners may contact with questions or requests for assistance regarding service integration and local self-assessments.  They include:

Workforce Innovation and Opportunity Act (WIOA) services are provided to individuals through Illinois workNet Centers throughout Illinois. To apply for available training programs or obtain other services, please use the Illinois workNet Service Finder to view a list of workNet Centers in your area. Be sure to select an Illinois workNet Center because not all affiliate or partner sites provide WIOA services. To see the services that the sites offer, click on the View Services link.