Customer Support Center

​ Back to Workforce & Education Partner Resources.

The Customer Support Center offers partner organizations' staff access to saved customer work readiness information so that you can provide guidance to help your customers reach their training and employment goals. 
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all resources


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online tools 


In the Customer Support Center, Illinois workNet (IwN) partners have access to online tools to provide guidance and monitor customers' training and career progress. There is no cost to Illinois' partners to use the IwN online tools.  Click on the tools below to learn more.

event calendar


This event calendar includes technical assistance webinars, in-person trainings, and other events related to program implementation.  The following list is subject to change.


Upcoming Events

Type
 Date & Time
 Topic
​Webinar (Join Now)
TBD
What topics would you like us to cover?  Contact Us!!
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Past Events

See Partner Training Materials & Videos for archived webinars and materials.

Type
 Dates
 Topic
Webinar
​ January 16, 2020 @ 11:30 AM
​Manage Partner/Staff Access (User Management)
Webinar
December 19, 2019 @ 11:30 AM
​Worksite Placement Module 
Webinar
December 5, 2019 @ 11:30 AM
Resume Builder
Webinar
November 21, 2019 @ 11:30 AM
Assessments
Webinar
November 7, 2019 @ 11:30 AM
​Illinois workNet Career Plan 
Webinar
October 31, 2019 @ 11:30 AM
​Customer Support Center Tools Overview
​Presentation
​September 24, 2019
​Forum for Excellence Conference
Workshop                            
July 18, 2019 @ 3:30 PM
College Changes Everything Conference 
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