Trouble Shooting Guide

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To become an ISETS partner user:

1. Approval of a Security and Privacy Controls Questionnaire for your organization: please complete and submit an SPCQ to DHS.ISETS.ACCESS. (if your SPCQ has already been submitted and approved, proceed to step 2)

2. Each ISETS user must complete HIPAA and Security Awareness Training Modules and Attestations found at IES Access and Support Center for External Partners. Keep Attestations at your Agency.

3. Each ISETS user must complete a Confidentiality Agreement found at IES Access and Support Center for External Partners. Keep at your Agency.

4. Submit an initial user list saved as a Microsoft excel file with your organization's name in place of "Organization Name" in the file name. If you have already submitted an initial user list, each subsequent user must be requested by submitting an IL444-2022 form (step 6)

5. Andi Grabemeyer will forward all forms to the correct department and once we have a final DHS signature, users will be uploaded to ISETS. You will receive a system generated notification once you have been added.

6. After the initial user list submission - New users must submit the IL444-2022 form and provide a birth date to be added to the ISETS system. Submit this though the Help Request system.

Forms:

• IDHS_SPCQ_v4.1_03.2018.pdf
• IL444-2022.pdf
• ISETS User List - Organization Name .pdf